Help CenterWe use LTA ClubSpark to manage Club Session bookings.
Firstly, you'll need to check you meet the requirements to book a Club Session. Normally this requires you to be a venue member and have an active Club Pass membership.
How to book a Club Session
Step 1
To book a Club Session, click on your desired date from the list of sessions available.
Step 2
After clicking on your preferred session you should see the session details including the time, level, coach, and availability. Tick the box/es of the date/s you'd like to attend then click 'Register'.
Step 3
You should reach a Player details page, you can tick the box next to your name. If you get the red text shown below, it's possible you are not a member and will need to become a venue membership yourself.
If you've purchased a membership and are unable to book because your membership can't be validated kindly send a screenshot of the booking page, along with the reciept of your club pass membersip, and the link of the social you're trying to book to hello@nationaltennis.org.uk so we can assist you.
Step 4
After clicking confirm, you should see the page below to indicate your Club Pass session has been booked along with any additional information you may need. A confirmaiton email will be sent to your email address on file shortly.
Congrats! You've booked a session and we can't wait to see you on court. If you'd like to book again you can select 'Book another course' as shown in the image above.
How to cancel a Club Session booking
Step 1
When logged in, click on the dropdown arrown next to your name and click on 'My Account'
Step 2
Under Your Account, click on 'Courses', then click on 'View Details' of the session you want to cancel.
Step 3
Under 'Participants' you should be able to cancel your account. If this option is unavailable, it may be because you have exceeded the required notice period, which can vary depending on the venue. In such cases, please don't hesitate to contact us via email for assistance, and we'll be happy to help.
