Help Center
We have partnered with The Racket Factory, the UK's leading racket restringing service. With their expert knowledge and dedication to customer satisfaction, you can trust them to provide top-notch restringing services for your racket. In this support article, we will guide you through the process of accessing their services, which include a collect/return option, personalized string recommendations, and easy online booking.
Drop-off locations: The Racket Factory currently has two workshop locations where you can drop off your racket.
- Swindon - St Marks Recreation Ground, Swindon, SN2 1DB
- Norwich - Eaton Park, Norwich, NR4 7AZ
Collect/Return Restringing Service: The Racket Factory offers a convenient collect/return service, allowing you to have your racket restrung without leaving your home. Simply visit their website to arrange for the collection of your racket. Once restringing is complete, your racket will be promptly returned to you, ready for your next match.
Personalized String Recommendations: To further enhance your experience, The Racket Factory provides a unique quiz on their website. By answering a few simple questions about your playing style, preferences, and racket specifications, you can receive a personalized string recommendation tailored to your needs. This ensures that you receive the optimal string for your game, maximizing your performance on the court.
Easy Online Booking: Booking a racket restringing service with The Racket Factory is quick and hassle-free. Their user-friendly website allows you to navigate through the booking process easily. Simply provide the necessary information about your racket, choose your preferred stringing options, and schedule the collection and return of your racket. Their online platform is designed to streamline the process, providing you with a seamless experience.
Award-Winning Customer Service and Advice: The Racket Factory prides itself on delivering exceptional customer service. Their team of experts is available to provide advice and answer any questions you may have regarding racket restringing. Whether you're uncertain about string tension, the appropriate string material, or any other aspect of restringing, their knowledgeable technicians will guide you every step of the way.
When it comes to racket restringing, trust The Racket Factory with your restring! Take advantage of their collect/return service, personalized string recommendations, easy online booking, and award-winning customer service. Your racket will be in expert hands, ensuring it is restrung to the highest standards, allowing you to perform at your best on the tennis court.
Visit them at www.theracketfactory.com